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Implementation Playbook

Platform Implementation Plan

A clean, repeatable approach to deploy Platform in public‑sector environments. The plan below is a baseline; scope, roles, and milestones can be adjusted to customer preferences and Platform recommendations.

See phases
Key deliverables

Objectives

  • Establish reliable asset visibility across IT/IoT/OT segments
  • Enable actionable findings without disrupting services
  • Integrate with existing workflows and partner tools
  • Produce leadership‑ready evidence and runbooks

While no environment is entirely risk-free, this plan strengthens visibility, streamlines response, and simplifies audit readiness.

Assumptions & Scope Notes

Environment

  • Mix of Windows/Mac/Linux; network VLANs or flat segments
  • Core identity via AD/AAD
  • Firewalls/switches from common vendors

Access

  • Change windows identified with stakeholders
  • Accounts and API keys provisioned before deployment tasks

Change control

  • Low‑risk, staged rollout with stakeholder approvals
  • Rollback steps agreed for each change window

Roles & Collaboration

Customer

  • Owns policy decisions and network change approvals
  • Provides access, IP plans, and points of contact
  • Leads operational adoption after handover

Platform

  • Platform guidance and best‑practice recommendations
  • Feature enablement and connector advisory
  • Escalation path for product questions

Change control

  • Plan, deploy, and tune with customer teams
  • Onboard connectors and align data flows
  • Document runbooks, train admins, and package evidence

Phased Plan (example timeline)

Week 0–1 • Plan

  • Kickoff, success criteria, and risks
  • Topology and deployment diagram
  • Accounts, keys, and firewall rules readied
  • UAT plan and acceptance checklist

Week 1–2 • Deploy

  • Collectors/sensors installed and verified
  • Core connectors: AD/AAD, firewalls, switches, EDR
  • Initial discovery, label strategy, and data health checks

Week 2–3 • Tune

  • Classification and risk scoring refinements
  • Alert thresholds, routes, and suppression rules
  • Investigation and response playbooks drafted

Week 3–4 • Validate & Handover

  • UAT walkthroughs and adjustments
  • Admin training sessions
  • As‑built, runbooks, and evidence package delivered
Timelines vary by sites, VLAN count, and OT/IT mix. Scope can be compressed or expanded as needed.

Optional Tracks

OT / IoT focus

  • Gateway planning and passive data strategies
  • Network taps/SPAN, segmentation considerations
  • Playbooks for safety‑critical workflows

CMDB / ITSM

  • Normalize data and map to asset records
  • Exception handling and owner assignment
  • Ticket templates and routing

Change control

  • Event routing and escalation paths
  • Automation hooks with guardrails
  • Partner playbooks and service boundaries

Key Deliverables

  • Deployment diagram and configuration registry
  • Connector matrix and data‑flow notes
  • Classification policy and alert routes
  • Investigation and response playbooks
  • Admin quick‑start and training materials
  • As‑built document with change log
  • Evidence package for leadership and audits
  • 30/60/90‑day adoption plan

Success Signals

  • Consistent asset discovery with clear ownership
  • Actionable alerts with sensible routing and noise control
  • Defined response steps that staff can follow
  • Leadership can review status and next steps in plain English

These outcomes reflect measurable progress toward stronger resilience—tailored to each organization’s environment and priorities.

Risks & Dependencies

  • Access and change windows delayed
  • Unmapped subnets or undocumented appliances discovered mid‑project
  • Conflicting tools or policy overlaps that require alignment
  • Limited staff availability for UAT and knowledge transfer
Mitigation: early discovery, staged changes, and a clear rollback plan for each step.

RACI Snapshot

Activity

Customer

Statecraft

Platform

Project kickoff & success criteria

A/R

C

C

Topology & deployment plan

C

A/R

C

Collector/sensor install

C

A/R

C

Connector onboarding

C

A/R

C

Policy & tuning

A/R

R

C

Runbooks & training

C

A/R

C

UAT & handover

A/R

R

C

A = Accountable, R = Responsible, C = Consulted.

Next Steps

  1. Confirm scope, roles, and preferred change windows
  2. Share network diagrams, IP plans, and identity details
  3. Provision access and keys for connectors
  4. Schedule deployment checkpoints and UAT
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